Question 1

Which payment methods do you accept?

Accepted Answer

You can choose whether you want to pay with your Visa Card, MasterCard, ApplePay or PayPal.

No fee is charged for payment on DILLING's website. The purchase amount is only charged to your card when the merchandise is sent from our warehouse. No amount can ever be charged that is greater than what you approved at the time of the purchase.

DILLING is in possession of an AAA credit diploma.

Card payments in this shop are certified via Adyen.

Question 2

How do I get my invoice?

Accepted Answer

The invoice comes via email along with your shipping and tracking information when your goods are shipped.

Question 3

Can I get a copy of my invoice?

Accepted Answer

If you still have the email we sent to you in connection with your delivery, where it stated the shipping and tracking information, then you will also find a link to the invoice in this email.

Alternatively, please contact customer service.

Question 4

Are there additional fees when shopping with you?

Accepted Answer

There is only a possible fee in connection with freight depending on the order amount. Read more about our delivery costs.

Question 5

When will the amount be charged?

Accepted Answer

We do not take any money from your account until your order has been dispatched.

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